Terms of Service – SMS Messaging Program

Brand Name

TCNETS

Program Description

By opting in to receive text messages from TCNETS, you agree to receive SMS or MMS messages related to service notifications, account updates, appointment reminders, billing alerts, customer support communications, and occasional informational or promotional messages.

Message & Data Rates

Message and Data Rates may apply. Your mobile carrier may charge fees for sending or receiving text messages. Charges depend on your carrier and mobile plan.

Message Frequency

Message frequency varies based on your interaction with TCNETS. You may receive recurring messages, including service-related and account-based notifications.

Opt-Out Instructions

You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-enroll.

To resume messages, you may sign up again through our website or reply START, where applicable.

Customer Care / Help

For help or additional information, reply HELP to any message or contact us:

Email: service@tcnets.com
Phone: 716-770-1009

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your information: